Tag Archives: communication

The Hidden Profit Engine in Your Customer’s Inbox

Pouring budget into scheduled email campaigns, tweaking automated flows, and analysing open rates every day. It’s the classic email marketing grind. But while you’re focused there, a massive, untapped revenue stream is hiding in plain sight, and the data to prove it is now on the table. The 2025 Marketing Benchmark Report from Acoustic confirms it: your transactional messages are a goldmine for customer expansion.

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How to Measure the Power of Storytelling

Use this metric-based approach to assess your storytelling. It draws inspiration from marketing expert Seth Godin to aid creators in developing engaging and impactful narratives. Analyse content across 10 key areas, including Readability, Narrative Strength, and Compellingness of Narrative, to guarantee emotional resonance and cognitive fluency. accompanied by an AI prompt to streamline the process.

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Why Is the Last Question to Ask—And Here’s Why

Many leaders often ask “Why?” when trying to solve problems, but this question can lead to defensiveness and hinder teamwork. Instead, consider shifting to more thoughtful questions that separate people from issues, fostering better strategic thinking. Frameworks such as Peter Drucker’s five questions and insights from Getting to Yes provide practical guidance here. By focusing on clear, empathetic communication, teams pave the way for meaningful progress.

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